Privacy Policy of Glenwood Inn Poconos

Privacy Policy of Glenwood Inn

Introduction

Glenwood Inn values the privacy of our guests and recognizes the importance of protecting the information collected about them. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our hotel or use our services.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, phone number, email address, passport number, and payment details.

Stay Information: Dates of stay, room preferences, special requests, and service usage.

Technical Data: IP address, browser type, and operating system when you use our website.

How We Collect Information

Directly from you when you make a reservation, check in, use our services, or communicate with us.

Automatically when you navigate through our website.
Use of Your Information
We use your information to:

Process and manage your reservation and stay.
Provide customer service and support.
Improve our hotel services and offerings.
Send marketing communications, if you have opted-in.
Comply with legal obligations.
Sharing of Information
We may share your information with:

Service providers who perform services on our behalf, such as payment processing and IT support.
Business partners involved in providing your requested services, like tour operators.
Law enforcement or other government authorities if required by law.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.

Your Rights
You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate information.
Request the deletion of your information, subject to legal and operational restrictions.
Opt-out of marketing communications.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date and becomes effective when posted.

Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

Glenwood Inn Poconos
167 Main St
570-221-5909
contact(at)glenwoodpoconos.com